From time to time we may also be affected by public holidays, during which dispatches recommence on the next business day. As many of Rustan's products are high-quality items, we want to take care handling and packing orders. We aim to process your order within 24 hours or less, Monday to Friday, and have it delivered to you within our transit times shown here.
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Free shipping is available in Metro Manila and nationwide deliveries. This applies to single-purchase orders, regardless of the amount of actual items. We offer free shipping to all orders amounting to ₱2,000 and above. Read our complete information and instructions on Exchanges and Returns. Your parcel is kept at the Air 21 location for five (5) days.Īffordable delivery rates are shown at checkout corresponding to your address and order size. If you are not able to receive during the second delivery, we leave you a note indicating which Air 21 location your parcel is safe-kept for your pickup. In case you are not able to receive your parcel when we arrive, we leave you a note to inform you when we'll be back to deliver a second time.
We notify you upon dispatch so you can track your parcel. The total transit time for your order is dependent on your location and during holidays and weekends, we may expect a larger than usual volume of orders which may take longer to dispatch. Our transport partner delivers from Mondays to Fridays, between 8AM and 5PM. We offer door-to-door delivery across the Philippines to your home or office address.
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